Just like a few other things, everyone has opinions – electricians are no exception. Of course, some of those opinions are best kept out of the workplace. It’s generally easy enough to lay down rules about employee discussions and ask your crew to knock it off if things get into less-than-savory topics. What if it’s not your crew that wants to bring up these things, though? How do you handle customers and clients who feel the need to chat about controversial topics?
This can be a...
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source http://www.electriciantalk.com/articles/when-customers-try-to-discuss-controversial-topics/
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